Terms and Conditions

These terms and conditions (“Terms”) govern access to and use of the MailConnect service (“Service”) provided by:

By starting an installation or using the Service, you accept these Terms on behalf of the company you represent (“Customer”).

1. The Service

MailConnect is a Microsoft 365 add-in that integrates Outlook and SharePoint. The Service is delivered as software-as-a-service (SaaS) and requires an active Microsoft 365 licence with access to SharePoint and Outlook.

2. Free trial

New customers have access to a 21-day free trial. The trial begins at first use, i.e. the first time a user in the tenant opens MailConnect in Outlook, and does not require a payment card.

Pinksky ApS reserves the right to contact the Customer during the trial period for support and onboarding purposes.

3. Subscription and payment

3.1 Pricing

The subscription is billed per company (tenant), not per user. The price is based on the total number of Microsoft-licensed users in the tenant:

Prices may change with 30 days’ notice.

3.2 Invoicing

The subscription is invoiced monthly in advance. Payment is due upon receipt of the invoice. In the event of non-payment, access to the Service may be suspended.

3.3 Cancellation

The subscription may be cancelled with one calendar month’s notice. Access to the Service ceases at the end of the paid period.

4. Licence and use

Pinksky ApS grants the Customer a non-exclusive, non-transferable licence to use the Service within the Customer’s organisation during the subscription period.

The Customer may not:

• Resell, rent, or sublicence the Service to third parties.
• Attempt to reverse-engineer or copy the source code of the Service.
• Use the Service for purposes that violate applicable law.

5. Data processing

Pinksky ApS processes personal data in connection with the Service as a data processor on behalf of the Customer, to the extent relevant. The parties may enter into a separate data processing agreement. See our privacy policy for more information.

6. Availability and support

We aim for 99% monthly uptime but do not guarantee any specific service level. Support is provided by email and via the contact form on the website.

7. Limitation of liability

Pinksky ApS’ total liability to the Customer is limited to the amount the Customer has paid for the Service in the 3 months preceding the incident. We are not liable for indirect losses, loss of business, or loss of data.

8. Changes

We may amend these Terms with 30 days’ notice. If the Customer continues to use the Service after the notice period, this is deemed acceptance of the amended Terms.

9. Governing law and jurisdiction

These Terms are governed by Danish law. Disputes shall be settled by the Court of Herning as the court of first instance.

Date of last update: June 2026.