# Managing people

> Add, change and remove the Admins and Viewers who can open your organisation in the MailConnect Admin Center, and read its log of recent changes.

Source: https://getmailconnect.com/docs/admin-center/people/

The **People** tab lists who in your organisation can open it in the Admin
Center. Only Admins get this tab.

![The People tab: Contoso Ltd’s users with their roles and who added them, the note “Your partner Fabrikam Partner also has access.”, and Recent changes expanded](https://getmailconnect.com/docs/admin-center/people/people-tab.png)

## Admins and Viewers

| Role | What they can do |
|------|------------------|
| **Admin** | See Contoso's usage, overview and settings, change MailConnect's settings, and add, change or remove Admins and Viewers. |
| **Viewer** | See Contoso's usage, overview and settings. They can't change anything, and don't get the People tab. |

Your Entra roles play no part: a Global Administrator in Microsoft 365 has no
access until someone adds them here.

## Adding someone

1. On **People**, select **Add user**. (**New** → **Add user** in the top bar does the same.)
2. Enter their **Sign-in address**: their Microsoft work account, for example `anna.berg@contoso.com`.
3. Optionally, a **Name**.
4. Pick a **Role**: **Admin** or **Viewer**.
5. Select **Add**.

They get access the first time they sign in at
[admin.getmailconnect.com](https://admin.getmailconnect.com). Until then, the list
shows **Not signed in yet** under their name.

### The first sign-in ties access to an account

When someone signs in for the first time, the Admin Center records which account,
in which Microsoft 365 tenant, signed in. From then on, their access only works for
that exact account. Someone who later gets the same address, in your tenant or
another, can't use it.

## Changing or removing someone

Open **⋯** at the end of their row:

| Action | What it does |
|--------|--------------|
| **Edit** | Change their name or role, or switch their access off and on. Their sign-in address can't be changed: remove them and add the new address instead. |
| **Disable access** / **Enable access** | A disabled person stays on the list, marked **Disabled**, but can't see anything until enabled again. |
| **Remove** | Takes their access away. The Admin Center asks you to confirm. |

## Your partner and Pinksky

If you have a MailConnect partner, the page says
**Your partner Fabrikam Partner also has access.** Your partner's people can open
Contoso in the Admin Center to support you, and their Owners and Managers can
change your settings and manage your Admins and Viewers, as you can.

You don't see your partner's people by name: wherever they appear, for example
in **Added … by** or in Recent changes, they show as **Fabrikam Partner**. Pinksky can
also open your organisation, to support you, and anyone at Pinksky shows as
**Pinksky**.

## Recent changes

**Recent changes**, at the bottom of the page, lists what was changed, when and
by whom:

- people added, changed or removed in your organisation;
- changes to your settings and features;
- changes to your subscription's seats, and a cancellation or its end.

Changes made by your own people show their sign-in address. Changes made by your
partner's people show **Fabrikam Partner**, and changes made by Pinksky show **Pinksky**.
Changes to your partner's or Pinksky's own staff aren't listed.

Questions? Contact [support@getmailconnect.com](mailto:support@getmailconnect.com).