Admin Center guides on

Managing people

Thu, 08 Oct 2026 00:00:00 +0000

The People tab lists who in your organisation can open it in the Admin Center. Only Admins get this tab.

Admins and Viewers

Role	What they can do
Admin	See Contoso’s usage, overview and settings, change MailConnect’s settings, and add, change or remove Admins and Viewers.
Viewer	See Contoso’s usage, overview and settings. They can’t change anything, and don’t get the People tab.

Your Entra roles play no part: a Global Administrator in Microsoft 365 has no access until someone adds them here.

Usage figures

Thu, 08 Oct 2026 00:00:00 +0000

The Usage tab is the first page you see for your organisation. Admins and Viewers both see it, and nothing on it can be changed.

What counts as usage

Only meaningful actions count: things people deliberately do in MailConnect.

Counted	For example
Archiving	An email or an attachment saved to SharePoint.
Attaching	A SharePoint file attached to an email.
Previewing	A file previewed from MailConnect.
Searching	A search in a tab, or across SharePoint.
Managing files and folders	A folder created, renamed or deleted; a file renamed or deleted.
Opening in SharePoint	A location opened in SharePoint from MailConnect.

Not counted: opening MailConnect, work it does in the background (such as refreshing a list or clearing its cache), what happens by itself after an archive (the Outlook category, the mark on the email, filling SharePoint columns), and attempts that failed or were skipped.

Settings

Thu, 08 Oct 2026 00:00:00 +0000

The Settings tab holds MailConnect’s settings for everyone in your organisation. Everyone with access sees it, and Admins can change it. What you change here changes for everyone at Contoso, the next time they open MailConnect.

What’s on the tab

From the top:

Signing in to your Microsoft 365

Thu, 08 Oct 2026 00:00:00 +0000

Some settings are picked from your own SharePoint: the lists and libraries behind your tabs, and the content types and columns for Fill SharePoint columns. For those, the Settings tab asks you to sign in to your organisation’s Microsoft 365. It’s a second sign-in, separate from your Admin Center sign-in, which doesn’t change.

Signing in

On Settings, select Sign in to Contoso Ltd… in the strip at the top. Everything that needs it stays greyed out until you do, and says where to sign in.
The dialog explains what happens. Select Sign in to Contoso Ltd.
Microsoft’s sign-in window opens. Pick your Contoso account. If you’re signed in to the Admin Center with a Contoso account, Microsoft suggests it, and you confirm it.

Microsoft’s window says MailConnect. It’s the MailConnect app your organisation approved when it installed MailConnect, so there’s nothing new to approve. If Microsoft asks you to accept permissions, cancel: it means MailConnect isn’t set up in that tenant, and nothing should be granted from here.

Setting up tabs

Thu, 08 Oct 2026 00:00:00 +0000

The Tabs in the add-in card, near the top of the Settings tab, sets the tabs people see when they open MailConnect in Outlook, in their order. Next to the rows is a preview of MailConnect’s pane.

Every change saves straight away, and reaches people the next time they open MailConnect.

Kinds of tab

Tab	Shows	Who adds it
SharePoint list	One location per item in a SharePoint list, for example your projects, customers or cases.	Admins
Document library	The top-level folders of one document library.	Admins
Followed sites	The SharePoint sites each person follows.	Admins
Search	Search across SharePoint: sites when reading mail; files, libraries and sites when writing.	Admins
Custom endpoint	Locations from your own system, through an endpoint.	Your partner or Pinksky

Adding a tab

Select Add tab under the rows.

Filling SharePoint columns

Thu, 08 Oct 2026 00:00:00 +0000

Fill SharePoint columns, a card on the Settings tab, gives every archived email and attachment a content type, and fills SharePoint columns from the email: who sent it, the subject, when it was sent. It’s set up once for your whole organisation. People don’t do anything for it in Outlook.

What gets filled

Column filled with	For example
Sender’s address	anna.berg@contoso.com
Sender’s name	Anna Berg
Subject	Scope change: approval needed
Message ID	`<CAF3x9Kq7pD@mail.contoso.com>`
Conversation ID	`AAQkAGI2ZWQ1NDkzLTAx…`
To	“James Carter” <james.carter@contoso.com>
Cc	“Sarah Miller” <sarah.miller@contoso.com>
Sent	3 Oct 2026, 10:42

The same columns are filled on the email and on its attachments: an attachment gets its email’s sender, subject and dates.

Outlook category on archived emails

Thu, 08 Oct 2026 00:00:00 +0000

When someone archives an email, MailConnect can put an Outlook category on it, so it’s easy to see and filter what’s been filed. The Outlook category on archived emails card on the Settings tab sets this up for everyone in your organisation.

Two categories

Category	Put on an email when	MailConnect’s default
Archived emails	the email itself was archived	Archived, blue
Only attachments archived	only its attachments were archived	Attachments archived, teal

The card shows two sample emails, as they’d look in Outlook’s message list with the categories on them.